Effective Date: 1st April 2010
TrackMyTour ("TrackMyTour") is committed to protecting your personal information. This statement explains our practices for this Web site.
When using TrackMyTour's website and/or services and/or products provided on the Site, you may provide us with personally identifiable information ("PII"). TrackMyTour's asks for and maintains the personally identifiable information of its visitors and customers to provide a better, more personal experience on the Site and to deliver certain services or information to you.
We gather the personal information that we need to know when you ask us to do something for you. For example, if you ask us to send you a newsletter, we need to know and store your e-mail address. We will always ask for your permission and tell you how we're going to use your personal information first. You can always choose not to provide it.
TrackMyTour employs cookies in order for its server to recognise a return visitor as a unique user. Cookies are small text files placed in the 'Cookies' folder on a visitor's hard disk and allow TrackMyTour to remember the visitor. The cookies placed by the TrackMyTour server are readable only by TrackMyTour, and cookies cannot access, read or modify any other data on a computer. All web-browsers offer the option to refuse any cookie. If a visitor refuses the TrackMyTour cookie, TrackMyTour does not gather any information on that visitor, but doing so will require you to re-enter certain information at each visit, or prevent us from customising the site's features according to your preferences. You may also delete a cookie manually from your hard drive. Cookies themselves do not contain any personal information. We do link the information we store in cookies to any personally identifiable information you submit while on our site.
TrackMyTour's Site will gather information such as what kind of browser visitors are on, what operating system they are using, their IP address, cookie information, time stamp (time page accessed as well as time spent per web page) and their clickstream information (for example, which pages they have viewed and how long they have been there). Note that information is only gathered while the visitor is on the Site. TrackMyTour monitors how a visitor arrives at the Site, but cannot and will not gather information about other third party sites the user has visited. TrackMyTour automatically receives and records such information on our server logs from your browser.
In certain sections of the Site, TrackMyTour may invite you to contact us to pose questions, request information, or complete a registration form. We may ask for Personally Identifiable Information to be entered as a means of registration before accessing a certain part of the Site.
“Personally Identifiable Information” means any information that identifies you personally, including, without limitation, your name, e-mail address, password, login ID and other contact information that you voluntarily submit to us. Visitors of the Site can also choose not to enter any of their Personally Identifiable Information.
TrackMyTour may also collect Personally Identifiable Information when you use certain TrackMyTour services, through the use of the Site or other web pages, or when you enter promotions or contests offered by TrackMyTour on and through the Site.
When you visit the TrackMyTour Websites, we collect information, including PII that you provide, in order to provide you with the products and services you requested or with offers or promotions that may interest you, service your accounts, and save you time and better respond to your needs.
When an end user registers with our service, we collect personal, demographic and preference information, e-mail address and other personally identifiable information. We do not share personally identifiable information with third-parties (with limited exceptions like a court order).
We use flash "cookies" to get an accurate count of unique users. No personal information is collected.
We use collected data to operate the sharing services. For example, an end user will provide us e-mail addresses in order to "send to friend". We do not store or use those e-mail addresses for any other purpose.
We use collected data for internal purposes to track usage patterns, unique users, total views, and other similar metrics. We also use collected data to diagnose problems or issues with our servers or third party services.
TrackMyTour uses your Personally Identifiable Information to register you to use TrackMyTour's services, contact you to deliver certain services or information you have requested, verify your authority to enter into certain areas of the Site, improve the content and general administration of the Site and our services, provide you with notices regarding our services, and, with permission, provide visitors with updates and information about TrackMyTour and its services.
The Site may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your Personally Identifiable Information e.g., the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Web Sites (as defined below) linked to, and IP addresses. TrackMyTour may analyse this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, track users’ movement, and gather broad demographic information for aggregate use.
TrackMyTour may disclose your Personally Identifiable Information without prior notice to you: (a) if we believe we are required to do so by law, court order, subpoena from a court with proper jurisdiction, regulation or other government authority or otherwise in cooperation with an ongoing investigation by a governmental authority or agency. Only information requested or described is disclosed as directed pursuant to the subpoena or court order. Subject to its legal obligations, TrackMyTour will notify customers of the information request as allowed by the subpoena or court order. TrackMyTour will not sell your Personally Identifiable Information to any company, organisation, or third party. We do not share, sell, rent or trade Personally Identifiable Information with third parties for their promotional purposes. TrackMyTour utilises great care in keeping customer information secure and private.
Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these e-mails from us on our website. Out of respect for your privacy, we present the option not to receive these types of communications.
If you wish to subscribe to our electronic newsletter(s), we will use your name and e-mail address to send the newsletter to you.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if a service we provide you is temporarily suspended for maintenance, we might send you an e-mail message. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your subscription by either clicking on the unsubscription URL within each newsletter or contacting us at firstname.lastname@example.org.
Based upon the Personally Identifiable Information you provide us, we will send you a welcoming e-mail to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by e-mail or telephone, in accordance with your wishes.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.
If you no longer wish to receive our newsletter or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by e-mailing us at email@example.com.
You will be notified when your Personally Identifiable Information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether to share your information with that party.
As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all, or substantially all, of our assets, Personally Identifiable Information, non-personal information, and any other information we have collected about the users of our Site may be transferred to such entity as one of the transferred assets. Also, if any insolvency or reorganisation proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Under the Data Protection Act you have the right to request a copy of the personal information the TrackMyTour holds about you and to have any inaccuracies corrected. (We charge CHF20 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.
If your Personally Identifiable Information changes, or if you no longer desire the services available at our Site, you may correct, update, amend, or deactivate it by e-mailing us at firstname.lastname@example.org. We will make commercially reasonable efforts to respond to your request to access within 7-10 business days or sooner.
TrackMyTour does not knowingly contact or collect personal information from children under 13. Our Site is not targeted toward children under 13, nor is it designed to solicit information from children under 13. If you believe that we have mistakenly or unintentionally collected such information through our Site, please notify us at the contact address below so that we may immediately delete the information from our servers.
TrackMyTour's services are developed for the use of third party customers. TrackMyTour requires that all customers using TrackMyTour services must comply with all applicable laws and regulations when using TrackMyTour’s services. TrackMyTour disclaims all responsibility if a customer chooses to use the TrackMyTour services to engage in unethical or illegal activities. If a customer is found to have engaged in unethical or illegal activities or found to be in material breach of any TrackMyTour agreement, TrackMyTour will suspend the customer’s services immediately and/or may report such activities to the proper authorities.
TrackMyTour employs reasonable procedural and technological measures, consistent with standard industry practices, that are designed to help protect your Personally Identifiable Information from loss, unauthorised access, disclosure, alteration or destruction.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.